Support
If something in Fitevy feels broken, confusing, or incomplete, send us a note and we will help you get back on track.
Last updated: March 30, 2026
Email support
Reach us at support@glitchlabs.dev for bugs, billing questions, or anything blocking your training flow.
Response window
We aim to reply within 2 business days and prioritize issues that prevent core app use.
Best way to report a bug
Include your device model, iOS version, what happened, and screenshots if you have them.
A few quick answers to the questions we expect most often.
If iCloud sync is enabled for Fitevy, your workouts and routines should sync automatically after you sign in to the same Apple ID and open the app. If data does not appear, contact support and include your device and iOS version.
Check that Fitevy still has permission to read and write workout data in the Health app. If permissions are enabled and sync still looks wrong, send us a note with the workout date and a screenshot of the Health permissions screen.
Send the routine name, what result looked wrong, and what you expected instead. That helps us distinguish app bugs from generation quality issues and improve the feature faster.
Yes. We welcome feature requests by email. The most helpful requests explain your training goal, what workflow feels slow today, and what device you are using.
Email support@glitchlabs.dev for support, feedback, or privacy-related questions.